Privacy Policy
Last updated: {{effective_date}}
Who we are
findnow is an iPhone app where creators meet to collaborate. It is operated by {{company_name}}, {{company_address}} (“findnow”, “we”). We are responsible for the personal data described here. Questions: contact@joinfindnow.com.
What we collect
- Account. When you sign in with Apple: an identifier from Apple, your email address (or Apple’s private relay address) and, the first time only, your name. We email you a login code at each sign in.
- Application and profile. Your profile photo, first and last name, optional nickname, date of birth (to check you are 18 or older), gender, your Instagram, TikTok and X usernames and your follower count.
- Location. When you allow it, your device location, used to show creators near you and your distance from them. Other members see a distance, never your location. With travel mode, the city you choose.
- Your activity. Collab requests, messages, blocks, reports and the conversations you archive.
- Membership. Payments are made through Apple. We receive the status of your subscription (active, cancelled, expired), never your card details.
- Device. A notification token if you allow notifications, and screenshots taken inside the app (we record that one was taken, not its content) to enforce our rules.
- Support. What you send us through the support form or by email.
How we use it
To run findnow: review your application, show your profile to other members, calculate distances, deliver requests, messages and notifications, manage your membership, keep the community safe (blocks, reports, screenshot rule, moderation) and answer you. We do not sell your data, we do not show ads and we do not track you across other companies’ apps or websites.
What other members see
Your profile photo, first name, nickname if you set one, age, gender, follower count, social usernames and your distance. Your last name, email address, date of birth and exact location are never shown.
Who we share it with
Only the providers that run the service for us, bound by contract: Apple (Sign in with Apple, payments, notifications), {{hosting_provider}} (hosting and database) and {{email_provider}} (login code emails). We may disclose data when the law requires it.
How long we keep it
As long as your account exists. When you delete your account in the app (Profile, Delete my account), your profile and messages are removed within {{deletion_delay}}, except what we must keep by law.
Your rights
You can access, correct, export or delete your data, and object to or limit how we use it. Most of it can be changed in the app; for anything else write to contact@joinfindnow.com. If you are in the European Union or the United Kingdom you can also complain to your data protection authority.
Security and transfers
Data is encrypted in transit and access is limited to the people who need it. Our providers may process data outside your country; when they do, appropriate safeguards such as standard contractual clauses apply.
Age
findnow is for people aged 18 and over. We do not knowingly collect data from anyone younger.
Changes
If we change this policy we will update the date above, and tell you in the app when the change matters.